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Library services

our commitment

BIUST, established in 2006, was envisaged to be one of the key drivers in bringing about a fundamental transformation of Botswana as a catalyst for economic and social development. BIUST was established mainly to transform the country’s economy from a resource based to a knowledge-based economy.

  • For all courses taught. hold at least one copy of all prescribed texts and available recommended readings as advised by academic staff
  • provide eligible clients with access to an appropriate range of electronic information resources and equipment
  • provide a staffed Service Desk throughout advertised opening hours
  • maintain courteous and cooperative relationships with students
  • provide a current and accurate catalogue of Library holdings
  • make complaints procedures known at our Service Desks and on our website, and deal promptly with complaints
  • provide printing and photocopying services
  • provide reservation services for items which are on loan
  • re-shelve returned materials within 24 hours of receipt
  • maintain confidentiality of student information used by the Library
  • provide guidance on the use of Library and information resources and information literacy training in consultation with the academic community
  • offer to eligible clients, a document delivery service to supplement the Library’s holdings
  • treat other clients and library staff with courtesy and consideration
  • be responsible for all material borrowed against your library record and for ensuring material is returned or renewed on time
  • notify the library personnel immediately of any change of address, or loss of your ID card
  • do not lend your ID card to another client, nor borrow on behalf of others
  • observe noise and mobile phone restrictions
  • observe copyright legislation and the IT Acceptable Use of Resources Policy abide by the Library Rules and Code of Conduct
  • assign professional staff to liaise with each Faculty/School to offer cost-effective library services and efficient response to college initiatives
  • ensure available material is placed in the reserve collection within two working days of receipt of request
  • order requested materials within seven working days of receipt of order and/or report back to the requestor within that time if there is a query relating to the request. 
  • have materials processed and shelf ready within 21 days of receipt of materials in the library
  • provide a staffed Service Desk throughout advertised opening hours
  • maintain courteous, cooperative, and professional relationships with academic staff
  • work collaboratively with the academic community in supporting the scholarly endeavours of BIUST
  • report widely on service initiatives, policies and developments through the library web site, correspondence, liaison and publications.
  • ensure the library is notified of all prescribed texts, recommended and supplementary readings four weeks before needed to allow ordering and processing
  • liaise with the library in relation to resource implications of new or amended courses at concept proposal stage
  • ensure that all unit outlines distributed to students contain full and accurate bibliographic details of cited materials
  • ensure that reserve requests are supplied to the library with at least three working days’ notice for processing
  • are responsible for all material borrowed against your library record, and for ensuring material is returned or renewed on time
  • work with library staff in ensuring adequate scholarly resource support for academic programs of the University
  • maintain courteous, cooperative, and professional relationships with library staff
  • observe copyright legislation and the IT Acceptable Use of Resources Policy
  • abide by the Library Rules and Code of Conduct